logo norigroup papercups

Privacy & Policy

NORI Group SH.P.K respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or request information about our products and services.

1. Company Information

This website is operated by:

NORI Group SH.P.K
Ramjan, Viti – Kosovo
Email: norigroupshpk@gmail.com
Phone: +383 45 474 479
Website: norigroup-ks.com

2. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Message content
  • Product or service request details
  • Technical data such as IP address, browser type, device information, and website usage data

We collect this information only when it is necessary to respond to your request, improve our website, or provide better communication with potential clients.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiries
  • Provide information about our paper cups and custom printing services
  • Prepare offers or quotations
  • Communicate with you by phone, email, or WhatsApp
  • Improve our website and customer experience
  • Maintain website security
  • Comply with legal obligations where required

We do not sell, rent, or trade your personal data to third parties.

4. Contact Forms

When you submit a contact form on our website, the information you provide is sent to us so we can respond to your request.

Please do not submit sensitive personal information through our contact forms unless it is necessary for your inquiry.

5. WhatsApp, Email, and Social Media Links

Our website may include links to WhatsApp, Facebook, Instagram, or other third-party platforms. If you contact us through these platforms, your communication will also be subject to the privacy policies of those platforms.

We recommend reviewing their privacy policies before sharing personal information.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, analyze website performance, and provide a better browsing experience.

Cookies may help us understand how visitors use our website, which pages are visited, and how we can improve the website structure and content.

You can manage or disable cookies through your browser settings.

7. Analytics and Website Performance

We may use analytics tools such as Google Analytics or similar services to understand website traffic and visitor behavior.

These tools may collect non-personal or anonymized information such as:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser type
  • General location data

This information helps us improve our website and services.

8. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We keep your personal information only for as long as necessary to respond to your inquiry, provide our services, maintain business records, or comply with legal obligations.

When personal data is no longer needed, we will delete or securely anonymize it.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain types of processing
  • Request restriction of processing
  • Withdraw consent where processing is based on consent

To exercise your rights, you may contact us at:

norigroupshpk@gmail.com

11. Sharing of Personal Data

We may share your data only when necessary with trusted service providers that help us operate our website, manage communication, or provide technical support.

These providers are required to handle your data securely and only for the purpose of providing their services.

We may also disclose personal data if required by law or legal authorities.

12. Third-Party Websites

Our website may contain links to third-party websites. NORI Group is not responsible for the privacy practices, content, or security of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

14. Contact Us

For any questions about this Privacy Policy or how we handle your personal data, please contact us:

NORI Group SH.P.K
Ramjan, Viti – Kosovo
Email: norigroupshpk@gmail.com
Phone: +383 45 474 479